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Accessibility

Accessibility

TAPAC is a busy community hub that welcomes people of all ages, backgrounds and abilities and it’s really important to us that our venue is accessible to everyone who visits TAPAC.

Wheelchair and walker accessibility

Our four performing arts studios, theatre, green room, dressing rooms and public foyer are accessible to wheelchairs and walkers.

There are several accessible car parks in the public (free) car park directly in front of TAPAC and there is a ramp access at our side entrance.

Booking accessible tickets

TAPAC’s tiered seating is not allocated, however we can reserve you a seat that is at floor level and accessible to a wheelchair or walker. Companion seats are available for those booking wheelchair and walker seats. To reserve an accessible seat, please call our reception on (09) 845 0295 or email [email protected]

Please note, your walker will need to be removed during the performance so that it is not a trip hazard to other audience members. An usher will return it to you whenever you need it.

Toilets

TAPAC has two wheelchair accessible toilets, one in the foyer and one back-stage for performers. We have one gender neutral toilet in the foyer.

Service animals

Service animals are welcome at TAPAC. If you’re bringing a service animal to a theatre show, we’d be grateful if you could let our front of house team know so that they can alert the performers that there will be an animal in the audience.

Support people

A number of our classes are ‘students only’, but if you or your child requires a support person present during class, please email our Education Coordinator at [email protected] to discuss your needs.

Audio

TAPAC’s theatre does not currently have a hearing loop. However, we can reserve you a seat close to the stage. Please call our reception on (09) 845 0295 or email [email protected]

Vision

TAPAC’s foyer and performing arts studios are brightly lit. However, sometimes the theatre is dimly lit for ambience. If you require assistance getting to your seat in low lighting conditions, please ask one of our friendly ushers for help.

Get in touch

If you have any questions about TAPAC’s accessibility, or if you have any suggestions for improving our accessibility, please get in touch.