Current Vacancies:
Programme Coordinator
Location: On site - TAPAC – The Auckland Performing Arts Centre, Western Springs, Auckland
Hours: 30 hours per week, with potential for additional hours during school holidays and peak delivery periods
Reports to: Operations Manager
About TAPAC
TAPAC is a community-focused performing arts centre in Auckland, bringing people together through performances, classes, workshops, community programmes and events across our studios and theatre.
We’re entering an exciting period of growth and development, with an opportunity to refresh, expand and rethink what our education offering can look like.
That’s where you come in.
About the Role
We’re looking for a creative, curious and proactive Programme Coordinator to take ownership of TAPAC’s education programme portfolio.
This role is perfect for someone who loves turning an idea into something real; from the initial concept and lesson planning/collaboration, to finding the right tutor, launching the programme, watching it happen and measuring its impact.
You’ll lead our after-school programmes, school holiday programmes, workshops, outreach and school-based initiatives, while constantly looking for what we could be doing next.
We’re not looking for someone to simply maintain a programme calendar. We want someone who can curate it, spotting opportunities, understanding our communities and creating programmes people want to be part of.
Experiment. Test ideas. Try something different. If it works, great. If it doesn’t, learn, adapt and try again.
Most importantly, you’ll get to see your ideas come to life, from a concept on a page to a room full of people learning, creating and performing.
What You’ll Be Responsible For
Programme Development & Curation
- Own and develop TAPAC’s performing arts education and creative programmes across after-school, school holiday, workshop and outreach programmes.
- Create new programmes and refresh existing ones, responding to community interests, emerging trends and opportunities within the arts and education sector.
- Develop programmes from concept through to delivery, including defining audiences, outcomes, content and pricing.
- Work with tutors to develop engaging, age-appropriate lesson plans and programme content.
- Regularly review programme performance and make decisions about what to grow, change, replace or retire.
- Challenge traditional approaches and look for new ways to deliver accessible and engaging arts education.
Tutors, Schools & Outreach
- Source, recruit and build strong relationships with tutors, artists and arts practitioners.
- Manage tutor contracts, communication and ongoing programme support.
- Act as the key point of contact for tutors and ensure programmes are delivered to a high standard.
- Build relationships with schools, teachers and community organisations to expand TAPAC’s outreach and education opportunities.
- Develop partnerships and initiatives that increase access to performing arts education.
Enrolments & Programme Administration
- Create and manage programmes, classes and enrolments through EnrolMy.
- Monitor enrolments and identify opportunities to increase participation.
- Manage programme schedules, tutor availability and room requirements in collaboration with the TAPAC team.
- Respond to programme enquiries and ensure information is accurate, current and ready for promotion.
- Maintain accurate records relating to programmes, tutors, participants and outcomes.
Evaluation, Reporting & Funding
We want our programmes to be great, but we also want to know why they’re great and what impact they’re having.
You’ll:
- Work collaboratively with the Executive Director and Operations Manager to establish clear outcomes and KPIs for programmes, and develop new ideas with their support and input.
- Monitor participation, feedback, retention and programme performance.
- Use data, feedback and observation to continually improve our offering.
- Prepare monthly education reports for the TAPAC Board, providing clear insight into activity, participation, outcomes, challenges and priorities.
- Work closely with the Community Coordinator to identify funding opportunities and provide the data, evidence and programme information needed for applications.
- Support funding reporting, evaluations and outcome measurement so we can demonstrate the impact of our programmes to funders and stakeholders.
Marketing & Promotion
- Work closely with the Marketing Coordinator to promote education programmes effectively.
- Provide programme information, copy, content and key selling points for marketing campaigns.
- Identify audiences and creative ways to reach students, parents, schools and communities.
- Use enrolment and audience data to inform future programme development and promotion.
Venue & Team Support
TAPAC is a small and collaborative organisation, so while this is primarily a programme role, you’ll also contribute to the wider operation of the venue when needed. This may include opening or closing, reception support, assisting with events and working additional hours during busy school holiday periods.
We’re looking for someone who is creative, organised and genuinely excited by the possibilities of arts education.
You might come from an education, performing arts, arts administration, programming, community engagement or creative production background. What matters most is that you can take an idea and make it happen.
You’ll ideally have:
- Experience developing, coordinating or delivering education, arts or community programmes.
- Strong programme planning and project management skills.
- An understanding of how to create engaging learning experiences and lesson content.
- Excellent organisation and the ability to manage multiple programmes and deadlines.
- Strong communication and relationship-building skills.
- Experience working with tutors, artists, teachers, students or community groups.
- Confidence working independently and taking ownership.
- A proactive, solutions-focused approach.
- The ability to use data and feedback to make decisions and improve programmes.
- A willingness to try new things, take calculated risks and learn from the outcome.
- An interest in performing arts, creativity, education and community engagement.
- Experience with enrolment, CRM or booking systems; EnrolMy experience is desirable but not essential.
If you answer yes to these questions…
- Do you see an empty studio and immediately start thinking about what could happen in it?
- Do you enjoy creating a programme just as much as you enjoy seeing people participate in it?
- Are you comfortable trying something that hasn’t been done before?
- Can you take an idea from “what if we…” through to actually making it happen?
- Do you care about the experience a student has, not just whether the class ran?
…this could be the role for you!
We’re not looking for someone who simply wants to keep the wheels turning; we’re looking for someone who wants to shape where the wheels are going.
Success in this role will mean creating a stronger, more diverse and engaging education programme that responds to our communities, delivers meaningful outcomes and gives people a reason to come back. You’ll build great relationships with tutors, artists, schools and community partners, use data and feedback to keep improving what we do, and bring new ideas that help TAPAC become known for accessible, creative and high-quality arts education.
To apply: Please email your CV and cover letter to our Operations Manager at [email protected] by the 14th of September. Your cover letter should outline your relevant experience and confirm your eligibility to work in New Zealand.
Volunteer Ushers:
Love theatre, live performance and being part of the action? Come join the TAPAC Volunteer Usher team!
Our volunteer ushers are an important part of creating a warm, welcoming experience for everyone who comes through our doors. You’ll be the friendly face greeting audiences, helping people find their seats and making sure everyone knows where they need to be.
And, of course, one of the best perks is getting to watch the shows! From comedy and theatre to musicals, dance and everything in between, you’ll have the opportunity to experience the fantastic performances that come through TAPAC.
What you'll be doing:
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Welcoming and assisting audiences as they arrive
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Checking tickets and helping guests find their seats
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Assisting with audience enquiries and general front-of-house duties
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Supporting the team to ensure performances run smoothly
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Helping create a friendly, inclusive and welcoming environment
We're looking for people who:
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Are friendly, approachable and enjoy meeting new people
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Have good communication and listening skills
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Can stay calm and helpful when things get busy
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Are reliable and happy to work as part of a team
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Have an interest in theatre, live performance or the arts
No previous ushering experience is necessary - we’ll show you the ropes!
If you’d like to join the TAPAC Volunteer Usher team, we’d love to hear from you.
Send an expression of interest to [email protected]
Other Opportunities
TAPAC works with a diverse array of multi-talented creative performing arts creatives and technicians. From our administration and production team to our skilled technicians, professional tutors, bar and box office staff and volunteer ushers.
We are always keen to meet energetic and talented professionals who would like to join our team. If you wish to be considered for any future positions that become available, please send your CV to our Executive Director Sarah Somerville at [email protected]
If you are a performing arts tutor or industry professional wanting to explore teaching options, please send your CV to our Education Coordinator at [email protected]
If you are a lighting, sound or stage technician wishing to be considered for contract positions, please email your CV to our Operations Manager at [email protected]